The px Group success story

px Group manages, operates and maintains some of the UK’s largest industrial facilities. There are several arms to the business – they deliver end-to-end services in operations and maintenance, engineering services and energy trading. Their sites bring in 33% of the UK’s gas, and they also have an energy consultancy and recycling plants. .

Employees

Industry

Locations

Products

“We really wanted to unite the employee experience and make it easy for employees to find everything in one place. With OneHub, that's exactly what we're getting. Employees can access all benefits and discounts with one login.”

Julie Woodcock, Payroll & Benefits Manager at px Group

Objectives

Overcome the administration and reporting challenges they were experiencing with their old platform

1

Introduce new benefits and a discounts site to help stretch employees’ salaries further

2

Unite the employee experience - make it easy for employees to find everything in one place

3

Make their benefits a point of difference as part of their EVP

4

The px Group Success Story

Get in touch

Callenge

The challenge

“We had a lot of reporting issues with our previous provider, which were a problem for several years. For example, we had things missing from calculations, employees not being charged for some of their benefits, and we were getting invoices from providers that didn’t match our reports.”

“We couldn’t rely on the data which was a massive burden on the team – we had to check every piece of information and correct or recalculate it. We were spending at least a whole day every month reconciling reports.”

“And we also couldn’t calculate the ROI of our benefits investment as we couldn’t see yearly spend or get accurate reports. So, the need for a new platform was clear.”

What they were looking for in a new platform

“When choosing a new platform, the employee experience was crucial – we liked that Benefex’s platform is very clean and easy to understand. Employees can easily find what they’re looking for and go from one benefit to another, whereas our previous platform was a bit clunky.”

“We also wanted to be able to automate our reporting and not have to rely on manual intervention, saving the team several hours each month, and enabling them to focus more on strategy.”

“From a partnership perspective, I’d also heard some honest and genuine reviews from Benefex customers who shared how the Benefex team acts as an extension of their own internal team, and are always very proactive in responding to any challenges – this sense of partnership was also something that was important to us.”