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Remote working may have eradicated traditional workplace hangouts but putting the right digital solutions in place can help unify your workforce.
Blog, Employee Benefits

How HR technology can help replace the water-cooler culture


Chats over the printer, face-to-face team meetings and even company get-togethers have typically been informal opportunities to receive feedback, pass on a word of thanks or even spark innovation. However, while hybrid working clearly has its benefits, the sacrifice in many cases has been the loss of these traditional touchpoints for recognition. This shift has seen many employers struggle to deliver the same quality of recognition to an increasingly fragmented and fluid workforce, and it is having a knock-on effect on the employee experience. 

Connecting recognition with technology 

Our latest report reveals that there is clearly an appetite for a connected tech experience that is able to bring all strands of the recognition process together in a virtual platform – a place where employees can express appreciation and offer recognition to others. The figures show that 86% of employees feel that it is important to work for a company that has tools and technologies in place to allow recognition to be shared and communicated – with respondents in the finance and technology sectors feeling particularly strongly about this aspect. Other findings include: 

  • Younger workers think workplace tech is a crucial component in an effective recognition programme 
  • 86% of employees want a single source to access all employer benefits, content and resources 
  • 75% of organisations don’t have any employee experience platform in place 

The numbers don’t lie 

The report also highlights the need for a solution that combines benefits, rewards, recognition and communications but also offers actionable metrics which can be used to inform and improve the overall employee experience. This could include being able to measure the emotional impact of reward and recognition on your people or even track collaboration. In fact, 81% of the respondents stated that it is important that their company has tools and technology such as this in place to allow recognition to be shared and communicated. 

Lydia Taylor, product manager here at Benefex says: 

Despite the clear need for a digital solution to bridge the gap between recognition and employee experience, organisations are slow to see the advantages of a combined platform that brings benefits, rewards, recognition and communication together. The research points to many businesses using fragmented and disconnected systems, resulting in poor user journeys and scattered analytics across each of these areas. If employers want to improve their overall employee experience, then implementing a cohesive platform that can combine all these elements will benefit all areas of the organisation. 



Picture of Niko Rowe

Niko Rowe

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